The right technology—in support of both clinical and financial operations—is critical to the success of any organization providing or supporting the delivery of superior care. CHMB offers end-to-end technology optimization services for physician practices, which include:
Critical to our success is the use of a phased approach to optimizing technology:
PHASE I—IT Readiness Assessment
We complete an IT readiness assessment to determine the practice’s upcoming hardware and networking requirements. With our team of knowledgeable, certified technology professionals, we recommend solutions that meet with regulatory compliance.
PHASE II—IT Technical Requirements
Upon completion of the assessment, we provide clients with an objective, itemized list of technical requirements such as computer hardware, networking equipment and related accessories. With our strong channel partners, we resell, support and maintain top-of-the-line technologies and ISP services from leading companies, including Sonic Wall, Cox Business, Laserfiche, Allscripts and Dell.
PHASE III—Data Conversion
If a medical group is looking to upgrade its EHR or PM software, we provide rapid data conversions, at a fraction of the cost of other IT solution companies. This is vital to ensuring the transition process to new software goes smoothly and efficiently.
PHASE IV—System Implementation and Integration
CHMB’s expert trainers will guide staff members as they get comfortable with new technologies and applications. Certified IT personnel will handle an array of technical functions such as VPN implementations, as well as hardware and network configurations.
PHASE V—Service and Support
After implementation is complete, clients receive world-class Tier 1, 2 and 3 support, provided by our healthcare technology experts 24 hours, 7 days a week.
Channel Partners
Key to our technology optimization success are strong channel partnerships that enable us to resell, support and maintain technologies and ISP services from leading companies, including Sonic Wall, Cox Business and Laserfiche. Our close alliance with Allscripts enables CHMB to provide clients with top-ranked EHR and PM software. As Dell’s Life and Health Science partner, we ensure that our clients have access to the most effective and cost-efficient hardware solutions including scanners, PCs, laptops and printers on the market.
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